Position Responsibilities:

• Establish, administer and coordinate the University’s institutional research activities including the collection, analysis, interpretation and reporting of information that best characterizes or describes the University to internal and external audiences.  Support the University’s strategic planning process with institutional data to track progress towards strategic goals.  Seek and validate data, including outside benchmarks and comparative data, to support or refute institutional decision-making and processes.
• Develop and implement creative new ways to support and advance the mission and functions of the Institutional Research Office, to keep up with technological advances and to stay relevant to the University’s business needs and practices. 
• Support and expand campus capacity to access and use data.  Support a University-wide culture of inquiry.  Leverage new and existing technologies to provide easy and informative access.  Advocate for further development of data and reporting systems and structures. Collaborate with others to help incorporate data and analytics in the design and implementation of a range of planning, business and operational solutions.
• Lead continuous improvement efforts regarding the collection, analysis, interpretation, reporting and maintenance of the University’s critical data assets.  Establish and manage an official statistical data repository for the University.  Identify sources and coordinate retrieval and storage of longitudinal datasets, confirming accuracy and reliability over time.  Partner with data stewards across campus to develop data architecture foundations such as data definitions and governance.
• Ensure compliance with federal and state guidelines, and other external agency requirements (e.g. IPEDS, Common Data Set).  Coordinate with other institutional offices on the reporting of data for the purposes of marketing, strategic planning and regulatory compliance.
• Support the coordination and implementation of activities related to academic accreditation and assessment.  Serve as a representative on, or technical support to, accreditation and assessment councils as requested by the Provost.
• Manage the operation of the Institutional Research Office, its day-to-day activities, priorities and budgets.Manage the scope of institutional research work.  Develop and implement a structure for prioritization, completion and delivery of new and recurring surveys, projects and ad hoc requests.
• Ensure the integrity of all methodologies and documentation used by the Institutional Research Office as relating to data, reporting and analysis.  Supervise all office activities to ensure that information and reporting is repetitious, reliable and unbiased.  
• Establish standards and processes for documentation, communication, presentation and quality review of deliverables.   
• Provide leadership, supervision and development of direct reports in performing their duties.  Support and encourage individual development and growth to ensure that the IR team continues to meet the needs to its clients.
• Provide support to the Provost and Assistant/Associate Provosts for special projects and initiatives.
• Other duties as assigned or requested.

Minimal Qualifications:
Master’s degree in an analytical discipline such as statistics, mathematics, social sciences, computer science, education or a related field with coursework in research design, data management, and statistics.

Required knowledge, skills, and experience:

• Five or more years work experience in an institutional research or analytics related context.  
• A progression of positions with increasing responsibility involving gathering, analyzing, and using data in higher-education or a related setting.
• Expertise in statistical analysis, the use of statistical/analytical software applications, research, data visualization, and Microsoft Office.  Specifically including knowledge of Microsoft Access and Microsoft Transaction SQL.
• Knowledge of databases, data warehousing, and important external data sets, such as IPEDS and the National Student Clearinghouse.
• Extraordinary attention to detail.
• Knowledge of emerging technologies relating to data collection, querying, visualization and reporting. Experience with Microsoft Power BI, Tableau, or similar BI product.
• Familiarly with the PeopleSoft system.
• Strong understanding of higher education policies and practices.
• Experience training and managing staff.
• Proven project management, organizational, multi-tasking, problem-solving and time-management skills.