MINIMUM JOB QUALIFICATIONS: 

• Bachelor’s degree in data or research related field.

• At least 1-2 years’ experience working with research, data analysis, and/or project management. 

• Fluent in English.

ESSENTIAL FUNCTIONS/PRIMARY DUTIES AND RESPONSIBILITIES:

Research and Accreditation

• Managing institutional survey research projects, such as student satisfaction and engagement surveys, campus climate surveys, staff surveys, and alumni surveys.

• Creating, editing, and reporting results from internal surveys, and crafting engaging infographics for reports.

• Collecting, cleaning, merging, and managing data from multiple sources.

• Supporting completion of annual reports to outside agencies, including IPEDS and surveys sponsored by news and education organizations (US News, Peterson’s, Princeton Review, etc.)

• Assisting with research and evaluation projects, including, but not limited to, compliance reports and a variety of internal research requests. 

• Managing content on the Institutional Research and Assessment page on Berklee.edu

• Hiring, training, and managing student workers to assist with OIRA projects, such as administering the graduating exit survey. 

• Assisting with coordination for Institutional Review Board (IRB) meetings, accreditation visits, and other office events.

Course Evaluation Survey Management

• Prepare, administer, and manage student end of semester course evaluation surveys.  

• Act as the primary point of contact for answering course survey questions from faculty, department chairs, and students.

• Develop, and continually update, Berklee specific guidebooks and printed materials for faculty and department administrators on how to use the Course Evaluation system (Watermark) and interpret the results.

• Present course survey information to faculty and staff through printed materials and possibly at campus events such as new faculty orientation.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 

• Proficiency with Google Suite, Microsoft Excel, survey software (such as Qualtrics), and Adobe Acrobat Pro.

• Excellent verbal and written communication skills.

• Exceptional attention to detail and ability to produce accurate work

• Excellent interpersonal skills with necessary discretion to work with confidential information.

• Demonstrated ability to effectively manage multiple projects simultaneously and meet predetermined deadlines.

• Ability to join data from various databases and systems into workable data sets.

• Full awareness of and commitment to Berklee’s diversity initiatives.

• Demonstrated capacity to develop and maintain effective working relationships with individuals and organizations reflecting a broad range of identities, perspectives, and experiences.