Admissions Recruitment CRM Specialist
- Job Name
- Admissions Recruitment CRM Specialist
- Posting Date
- 06/30/2025
- Brief Description
- This position plays a crucial role in supporting data-informed decision making and improving system efficiency for the Division of Enrollment Management. At the direction of the Senior Associate Director for Enrollment Services. This position will provide comprehensive support for admissions-related platforms, including Technolutions Slate. As a member of the systems team, the specialist contributes to effective strategic enrollment management serving as a key partner to the office’s front-facing recruitment team. This work includes the design, implementation, and maintenance of systems tools and resources that aim to provide staff with data-informed insights into student behavior and recruitment trends. Additionally, this staff member will liaise with the Office of Analytics and Institutional Research providing support for survey development, and ensuring clarity in data definitions between these partner departments. This is a “high risk” position as errors in data management can have significant implications for the institution.
- Job Category
- Other
- Job Type
- Full-Time
- Education Level Required
- Bachelors
- Location City
- Carlisle, PA , United states
- How to Apply
- https://jobs.dickinson.edu/postings/8187
- Direct Link
- Click here for more info
- Job Details
-
Essential Functions:
- Act as a systems liaison in key project areas for the department. Work with cross-functional teams to align CRM functions with institutional goals and identify systems solutions and efficiencies to support the work. Project work will focus primarily on regional recruitment strategies (domestic and international) and admissions volunteer programs.
- Under the guidance of the Associate Vice President for Enrollment & Director of Admissions Programs & Services and the Office of Analytics & Institutional Research (AIR), develop and maintain enrollment data dashboards and visualizations using tools such as PowerBI, Tableau, and Excel. Verify data accuracy, correct errors, clean and transform data, and present key findings. Troubleshoot data inconsistencies and errors and communicate complex data concepts to non-technical audiences.
- Provide regular comprehensive system support for admissions-related platforms, primarily, Technolutions Slate. Manage data integration ensuring data accuracy, consistency, and reliability, and adherence to data definitions. Engage in the design, implementation, and upkeep of tailored queries, reports, and other data solutions used on a regular basis.
- In partnership with Analytics & Institutional Research, manage the development, execution, and assessment of surveys to gather crucial data for admissions and enrollment strategies. Design and implement effective survey instruments, ensuring alignment with institutional goals and data integrity standards. Identify and incorporate reliable external data sources and surveys to enhance the robustness of the collected data. Analyze survey results to derive actionable insights and present findings to stakeholders to inform decision-making processes.
- Execute data retention and archiving in line with the department’s policies, ensuring compliance with legal and institutional requirements. Maintain documentation and communicate protocols to relevant stakeholders.
- Partner with Senior Associate Director for Enrollment Services to support the work of the admissions operations team. Provide guidance and training to admissions operations student employees. Assist with processing of documents related to the application process.